The Reef 28 Hotel & Spa (Adults Only) - Playa del Carmen

$$$$||View on mapPlaya del Carmen, Mexico1 Avenida Norte & Calle 28 Norte, Playa del Carmen, Mexico, 77720|
8.0
Great
|75 photos
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Rooms and Guests2 Guests, 1 room
The Reef 28 Hotel & Spa (Adults Only) - Playa del Carmen
1 Avenida Norte & Calle 28 Norte, Playa del Carmen, Mexico, 77720·View on map
$$$$
Overall Score
Great
8.0Great
Location9.1
Comfort8.7
Staff8.6
Cleanliness8.5
Facilities8.2
Who stays here
Couples51%
Groups25%
Families11%
Solo11%

Overview

Overall Score
Great
8.0Great
Location9.1
Comfort8.7
Staff8.6
Cleanliness8.5
Facilities8.2
Who stays here
Couples51%
Groups25%
Families11%
Solo11%

Adults-only boutique hotel in downtown Playa del Carmen with a rooftop infinity pool, 4 restaurants, and a full-service spa

Rooftop & Pools

The Reef 28 Hotel & Spa Playa del Carmen has a rooftop infinity pool with a pool bar and a DJ that plays music daily. Guests can also use the indoor heated pool and the hot tub/Jacuzzi in the spa area. The rooftop offers sun loungers, sun umbrellas, and afternoon foam parties from 3 pm to 5 pm.

Dining

The hotel has 4 restaurants, including the Asian restaurant Asiático and the Italian restaurant Veinti8cho, which alternate nights. The Mexican restaurant Cachito serves dishes like bone marrow tacos and sea bass, and the rooftop bar serves snacks like Baja tacos and sushi. The optional gourmet all-inclusive package covers meals and drinks at all outlets.

Wellness & Spa

The on-site Okom Spa offers beauty services, body treatments, massages, facials, and manicures. Guests have access to a spa lounge, steam room, sauna, and a hydrotherapy circuit with a cold plunge and open-air bath. Daily yoga classes on the rooftop are complimentary, and the fitness center has a personal trainer available.

Rooms

All suites at The Reef 28 have a private balcony, a seating area, a flat-screen TV, and a private bathroom with a rain-style showerhead and free toiletries. The four-poster beds and spacious layouts provide comfort for couples. Room categories range from Deluxe Junior Suite to Grand Master Suite with a jacuzzi tub.

Location

The Reef 28 Hotel & Spa sits 1 block from 5th Avenue and a 5-minute walk from Playa del Carmen Beach. The ADO International Bus Station and the Playa del Carmen Maritime Terminal are within a 10-minute walk. Guests can also use the sister resorts Reef Coco Beach and Reef Playacar for a daily fee of $15 per person.

  • Rooftop: Infinity pool with pool bar and DJ, open all year
  • Dining: 4 restaurants including Mexican, Asian, Italian & rooftop snacks
  • Spa & Wellness: Full-service spa with steam room, sauna, hot tub, and yoga classes
  • Rooms: All-suites with private balcony and rain-style showerheads
  • Location: 1 block from 5th Avenue and a short walk to the beach
  • Entertainment: Live music, foam parties, and nightclub/DJ on rooftop

Licence number: 008-007-004140/2025

Good to know
Check-in/Check-out
from 15:00-23:59
until 12:00
Amenities
Wireless internet is available in the entire hotel for free.
Other information
Children & extra beds
There are no cots provided in a room. 
Pets
Pets are not allowed.
Building
Number of floors:4
Number of rooms:234
Former name
the reef 28 - adults only - all suites - optional gourmet all inclusive
Price calendar
Check availability and prices for your dates now!

Rooms and availability

Elite Junior Suite
  • Max:
    4 persons
  • Bed options:
    2 Double beds
Grand Master Suite
  • Max:
    2 persons
  • Bed options:
    1 King-size bed and 1 Sofa bed
  • Street view
  • Shower
  • Coffee machine
Master Suite
  • Max:
    4 persons
  • Bed options:
    1 King-size bed and 1 Sofa bed
  • Shower
  • Coffee machine
Show 1 more room typeLess

Facilities

Main facilities

Free Wi-Fi
Parking

Valet parking

Luggage storage

Luggage storage

Locker room

24-hour services

24-hour reception

24-hour security

Food/ Drinks

Bar/ Lounge area

Restaurant

Welcome drink

Snack bar

Shuttle

Paid shuttle service

Fitness/ Gym

Fitness centre

Swimming pool

Seasonal outdoor pool

Indoor swimming pool

Rooftop pool

Infinity pool

Sports & Fitness

  • Fitness centre
  • Diving
  • Snorkelling
  • Billiard tables
  • Table tennis
  • Yoga class
  • Sports trainer

Services

  • Paid shuttle service
  • Valet parking
  • Room service
  • Housekeeping
  • Car hire
  • Tours/Ticket assistance
  • Welcome drink

Dining

  • Breakfast room
  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities

Children

  • Board games

Spa & Leisure

  • Infinity pool
  • Rooftop pool
  • Seasonal outdoor pool
  • Indoor swimming pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Live entertainment
  • Night club
  • Sun terrace
  • Spa & wellness centre
  • Sauna
  • Steam room
  • Jacuzzi
  • Pedicure
  • Manicure
  • Body scrub
  • Facial
  • Treatment room
  • Body wraps
  • Massage
  • Open-air bath

Room view

  • City view
  • Street view
  • Partial View

Room features

  • Air conditioning
  • VIP room facilities
  • Sitting area
  • Terrace
  • Garden furniture
  • Bottled water
  • Dining table
  • Trouser press

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
Show all facilitiesHide facilities

Essential information about The Reef 28 Hotel & Spa (Adults Only)

💵 Lowest room price 75 £
📏 Distance to centre 800 m
✈️ Distance to airport 2.1 km
🧳 Nearest airport Aeropuerto de Playa del Carmen, PCM

Location

1 Avenida Norte & Calle 28 Norte, Playa del Carmen, Mexico, 77720
Address
The address has been copied.
1 Avenida Norte & Calle 28 Norte, Playa del Carmen, Mexico, 77720
Map view
1 Avenida Norte & Calle 28 Norte, Playa del Carmen, Mexico, 77720
  • City landmarks
  • Nearby
  • Restaurants
Beach
Kool Beach Club
290 m
Mall
Quinta Alegria Shopping Mall
470 m
Museum
Museo Frida Kahlo Playa Del Carmen
410 m
Gallery
La Galeria de Playa Art Gallery
90 m
Avenida entre 24 y 34 calles 5a
Caminarte
90 m
Beach
Playacar
470 m
Av Constituyentes esquina 5ta esquina 5ta Avenida
Ambarte
420 m
Calle 16 Entre 5ta Avenid y 10 Avenida a un lado del centro comercial Quinta Alegría
Arte en Playa
490 m
Gallery
Tierra Huichol
570 m
Beach
Playa Mamitas
330 m
Shopping Area
Plaza Las Americas
470 m
Restaurant
Ah Cacao Chocolate Cafe
150 m
Restaurant
Micaela's
110 m
Restaurant
Restaurante Cachito
40 m
Restaurant
Rockas Jamaican Kitchen
30 m
Restaurant
El Diez
120 m
Restaurant
Las Helodias
80 m
Restaurant
Pepe's
100 m
Restaurant
Senor Frog's Playa del Carmen
260 m
Restaurant
La Choperia
90 m
Restaurant
Corazon
110 m
Restaurant
Sushi Itto
110 m

Reviews of The Reef 28 Hotel & Spa (Adults Only)

The essence·from guest reviews·past 2 years

We read 2,622 guest reviews so you don’t have to

One honest summary, pulled from every verified stay – no scrolling through hundreds of reviews.

Guests say: solid choice
rated 8+
4.5/ 5
934 reviews
8.0/ 10
811 reviews
4.0/ 5
373 reviews
8.6/ 10
504 reviews

FAQ about The Reef 28 Hotel & Spa (Adults Only)

What popular attractions are closest to The Reef 28 Hotel & Spa hotel?
The closest landmarks to The Reef 28 Hotel & Spa hotel include Kool Beach Club (in the neighbourhood of the property)-rated 8.6/10 by visitors-as well as Museo Frida Kahlo Playa Del Carmen (450 meters).
What is the nearest airport to The Reef 28 Hotel & Spa?
Aeropuerto de Playa del Carmen airport lies within 5 km of The Reef 28 Hotel & Spa and is reachable with a 5-minute drive.
Is airport shuttle provided by the hotel?
Shuttle which will take you to the hotel with a 5-minute drive is among the services offered by the property. Please inform the staff about your estimated arrival time.
Can we park our car at this amazing hotel?
Yes, this amazing hotel provides parking spaces on site.
What are the recommended dining options during the stay at the amazing 5-star The Reef 28 Hotel & Spa?
Guests of the amazing 5-star The Reef 28 Hotel & Spa can dine just outside the property in a highly rated-9/10 according to reviews-restaurant La Vagabunda offering Mexican cuisine.
Does the The Reef 28 Hotel & Spa hotel serve breakfast?
Yes, guests can enjoy breakfast, served daily in the restaurant of the The Reef 28 Hotel & Spa hotel.
What is the timeframe for check-in and check-out in the amazing 5-star The Reef 28 Hotel & Spa hotel?
Guests of the amazing 5-star The Reef 28 Hotel & Spa hotel can check in from 15:00 to 23:59 and check out from 12:00.
What are the booking prices at the hotel?
The prices at the hotel start from $133.
What payment methods are accepted in the amazing 5-star The Reef 28 Hotel & Spa?
Payment methods in the amazing 5-star The Reef 28 Hotel & Spa include:
  • сash
  • American Express
  • Visa
  • Mastercard
What room types does the The Reef 28 Hotel & Spa hotel comprise?
The The Reef 28 Hotel & Spa hotel provides such room types as Master Suite and Deluxe Junior Suite.
Which facilities are included in the rooms at the amazing 5-star The Reef 28 Hotel & Spa hotel?
Most rooms of the amazing 5-star The Reef 28 Hotel & Spa hotel include a patio and a balcony as well as a flat-screen TV with satellite channels.
Which facilities does the hotel provide?
Top locations of the hotel include a restaurant and a luggage room, whereas guests' safety will be ensured with a safe deposit box and 24-hour security.
Does the amazing 5-star The Reef 28 Hotel & Spa feature any spa facilities?
At a wellness area and a spa lounge featured at the amazing 5-star The Reef 28 Hotel & Spa guests can receive such spa procedures as beauty treatments, body wraps, and body scrub. Additionally, a steam room, a treatment room, and a Jacuzzi are offered on-site.
Is swimming pool available at the The Reef 28 Hotel & Spa hotel?
Yes, the The Reef 28 Hotel & Spa hotel features an outdoor pool.
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Check-in
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Rooms and Guests2 Guests, 1 room